Trust and Library 2.0

I just finished reading the "The Ongoing Web Revolution" aricle and I watched the "The Machine is Us/ing Us" youtube video and two things stuck in my mind.
First, "trust drives change" where you "communicate the mission, the vision, and purpose of the library's social participation and then trust the staff to go forth and blog, build wikis..." and
Second, "welll-trained staff is key to utilizing social technologies".

So what I got out of it is, to be successful in using Library 2.0 technologies, Library management must trust their staff and their users really and they must train their staff. As we all know change is scary and relinquishing control is even scarier. Two big obstacles to implementing Library 2.0 technologies. But participation in Neflin's 23 things is a big start!